Responsible Gaming
at e2bt
Betting at e2bt should always be an enjoyable, freely chosen activity — never a source of stress or financial hardship. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support needed to stay in control.
Six Pillars of Safe Play
Responsible gaming is not an afterthought at e2bt — it is built into the platform from the ground up. These six principles guide everything we do to protect our players.
All players must be at least 21 years old to register and play on e2bt. Age is verified during registration and again before the first withdrawal. Any account found to belong to a minor is closed immediately, and any winnings are forfeited.
You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. Once a limit is active it takes effect immediately when you reduce it, and a 7-day cooling-off period applies before any increase comes into force.
Set a maximum session duration so that e2bt automatically reminds you when your playing time is up. You can also turn on real-time session clocks to stay aware of how long you have been active — keeping play intentional rather than habitual.
If you need a short break from gambling, the e2bt time-out feature lets you suspend your account for 24 hours, 7 days, or 30 days. During a time-out you cannot log in, place bets, or make deposits. The suspension cannot be reversed once activated.
For players who feel that gambling is becoming a serious problem, e2bt offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure. During self-exclusion, your account is locked and all marketing communications cease immediately.
In addition to deposit limits, e2bt allows you to cap your net losses over any rolling daily, weekly, or monthly period. When your loss limit is reached, further bets are declined for the remainder of that period — helping you protect your budget automatically.
Understanding Problem Gambling
Gambling is a popular form of entertainment enjoyed by millions of people across Bangladesh — including cricket betting, live casino games, and slots on platforms like e2bt. For the vast majority of players, it remains a fun, recreational activity. However, for a small number of individuals, gambling can develop into a pattern of behaviour that begins to cause harm.
Problem gambling is defined as gambling behaviour that disrupts personal, family, or professional life. It is not a matter of willpower or character — it is a recognised behavioural condition that can affect anyone, regardless of income, profession, or background. Recognising the early warning signs is the most important step toward getting help.
At e2bt, we take this responsibility seriously. Our platform includes behavioural monitoring systems that flag unusual patterns of play. If our team notices indicators of problem gambling — such as rapidly increasing bet sizes, extended sessions, or repeated failed withdrawal attempts — we may proactively reach out to you and suggest using our responsible gaming tools.
If gambling is no longer fun, or if you find yourself chasing losses, lying about how much you spend, or feeling anxious when not gambling, it is important to act early. The tools and support described on this page are available to all e2bt players free of charge, with no questions asked.
Warning Signs Checklist
If you identify with three or more of the following statements, we strongly encourage you to use e2bt's responsible gaming tools or contact our support team.
Chasing losses: You continue gambling after losing money in an attempt to win it back, rather than accepting the loss and stopping.
Spending beyond your means: You are gambling with money set aside for essential expenses such as rent, groceries, or bills.
Preoccupation: Gambling occupies a large portion of your thoughts even when you are not actively playing — planning the next session, reviewing past bets, or calculating potential winnings.
Concealment: You hide your gambling activity or the amount of money you spend on it from family members or close friends.
Escalating stakes: You need to bet larger and larger amounts to feel the same level of excitement or satisfaction from gambling.
Failed attempts to stop: You have tried to cut back on or stop gambling on multiple occasions but have been unable to maintain the change.
Emotional escape: You gamble primarily as a way to escape from stress, anxiety, depression, or problems in your daily life.
Your Responsible Gaming Toolkit
All of the following tools are available to every registered e2bt player. They can be activated instantly from your account settings or by contacting our 24/7 support team.
Daily Deposit Limit
Set the maximum amount you can deposit into your e2bt account in any single 24-hour rolling period. Reductions apply immediately; increases require a 7-day waiting period to take effect.
Instant ActivationWeekly & Monthly Limits
Extend your financial controls across a full week or calendar month. Weekly limits reset every Monday; monthly limits reset on the first day of each calendar month in Bangladesh Standard Time.
Instant ActivationLoss Limit
Cap your net losses over a chosen period. Once reached, the platform stops accepting bets from your account until the period resets — providing an automatic safety net when you are on a losing run.
Instant ActivationSession Time Limit
Choose how long each playing session can last before the platform automatically ends it and logs you out. A 5-minute warning notification is shown before your session expires so you are never caught off guard.
Instant ActivationTime-Out Suspension
Take a mandatory break of 24 hours, 7 days, or 30 days. Your account is fully suspended during this period — no logins, no deposits, no bets. This cannot be reversed early, giving you a genuine commitment device.
Irreversible Until ExpirySelf-Exclusion
Request a long-term or permanent exclusion from e2bt. Available for 6 months, 1 year, 3 years, or permanent closure. All marketing is stopped, your account is locked, and re-registration is blocked for the duration.
Permanent Option AvailableGuidelines for Enjoying e2bt Responsibly
Responsible gambling starts with a clear, honest mindset before you place your first bet. The tips below are not rules — they are practical habits that our most satisfied long-term players have found useful for keeping gambling enjoyable over time.
Remember: e2bt is a platform built for entertainment. Cricket betting, live casino games, and slots are designed to be exciting. The house always maintains a mathematical edge over time, which means gambling should never be treated as a strategy for earning income or solving financial problems.
If at any point the experience stops feeling enjoyable, please use the responsible gaming tools described on this page or contact our support team directly. There is no stigma attached to asking for help — our team is trained to respond with professionalism and care.
Decide how much you are comfortable losing before you log in. Treat this amount as the cost of your entertainment — not as money you expect to win back.
View gambling as entertainment with a cost, similar to watching a film or attending a sporting event. Winnings are a bonus, never an expectation.
Step away from the screen at regular intervals. Use the session timer to enforce breaks automatically and avoid the tunnel-focus that long sessions can create.
Increasing your bets to recover losses is one of the most common harmful patterns in gambling. Accept losses as part of the experience and log out when your budget is spent.
Do not use gambling as a coping mechanism for emotional distress, anxiety, or difficult personal situations. Emotional states impair sound decision-making and can accelerate harmful behaviour.
Keep gambling as one of many leisure activities in your life. Maintaining diverse interests — sports, family time, social activities — keeps gambling in its proper perspective.
Keeping Under-21s Safe
e2bt operates a strict 21+ policy across the entire platform. Protecting young people from access to gambling is a legal and ethical priority that we take with absolute seriousness.
Every new player must submit valid government-issued identity documentation — such as a National Identity Card (NID) or passport — before their account is fully activated. No deposits or bets are accepted until age is confirmed.
If you share a device with younger family members, we recommend using parental control software such as Net Nanny or similar tools to block access to gambling websites. e2bt supports and encourages the use of such tools on shared household devices.
Never share your e2bt account credentials with anyone, including family members. Keep your device locked when unattended. If you suspect a young person has accessed your account, contact our support team at [email protected] immediately.
You Are Not Alone
If gambling is causing you distress or harm, reaching out is the most important step you can take. e2bt's support team is available around the clock, and confidential help is always free.
e2bt Support Team
Our dedicated responsible gaming specialists are available 24 hours a day, 7 days a week. Whether you want to activate a self-exclusion, set a deposit limit, or simply talk through how you have been feeling about your gambling, our team is here to help — without judgement.
Contact us: [email protected]
Available 24/7 · Response within 1 hour · Bangladesh Standard Time (BST, UTC+6)
How to Request Self-Exclusion
Log in to your e2bt account and go to Account Settings > Responsible Gaming.
Select Self-Exclusion and choose your preferred duration: 6 months, 1 year, 3 years, or permanent.
Confirm your request. Your account will be locked within minutes and all marketing will stop immediately.
Alternatively, email [email protected] with "Self-Exclusion Request" in the subject line and our team will process it within one hour.
Play Smart. Stay in Control.
Now that you know how e2bt keeps you safe, enjoy the platform with confidence. Explore cricket betting, slots, and live casino games — always within your limits.
21+ only. Gambling involves financial risk. Please play responsibly.